The Student Success & Academic Advisor position is a twelve-month, contract position located in the Academic Resource Center (ARC). This position reports to the Associate Director of Advising & Success. The Student Success & Academic Advisor provides comprehensive academic advising for first-year students in various majors. The Advisor considers students’ academic needs, goals, interests, and prior education to help develop a plan for student success, and will guide the students to various campus resources, when needed, to provide academic and/or psychological counseling. The Advisor manages advising caseload through accurate record-keeping and maintains partnerships with assigned academic departments. In addition, the Advisor assists with oversight of programming for one of several affinity groups of students.
Reports to: Associate Director for Advising & Success
Knowledge of undergraduate students, student development, career counseling, academic advising, student retention, student success strategies and services, educational theory and practice, FERPA regulations and other ethical/legal issues relevant to advising, program and curriculum assessment, and academic and administrative policies/procedures
Knowledge of the curricula and programs offered at the College
Knowledge of and commitment to the College mission and aims
Ability to think critically, produce and analyze reports and proposals, and resolve organizational and individual programs in collaboration with other learning professionals as appropriate
Excellent planning, leadership, supervisory, and collaboration skills
Familiarity with (or willingness to become familiar with) the National Association of Academic Advising (NACADA) core values and best practices
Willingness to expand and contribute to the scholarship of professional advising via presentations or articles in the field of higher education – specifically student success
Provide quality academic advisement to assigned caseload of first-year freshman of various academic majors during academic year and orientation
Provide designated office walk-in hours, appointment times, and monitor email
Counsel students on academic challenges, success planning, and program progress
Assess individual student needs and make appropriate referrals to other campus services and resources as needed
Aid students in establishing realistic and attainable academic goals
Develop and maintain a strong communication line with academic departments and various student support divisions
Maintain student records including creating and updating accurate four-year degree plans for advising caseload.
Participate in the planning and implementation of registration, fall and spring orientation, Admissions events, or any other College planning sessions or programs as needed
Support advisees assigned to Academic Probation towards academic improvement through success coaching and intervention
Oversee programming for assigned affinity group (Commuters, National Society for Leadership and Success, First-Generation Students, etc.)
Supervise and support student leadership team/interns associated with affinity group for program development
Other duties as assigned
ABILITIES AND COMPETENCIES ESSENTIAL TO THE FUNCTION OF THE JOB
Communication and Comprehension
Ability to effectively communicate both verbally and in writing to convey clear, well-articulated information
Ability to understand, speak, and write English in order to convey messages and correspond in an articulate and professional manner
Ability to work effectively with students of all cultural backgrounds
Attentiveness to detail and strong organization skills with the ability to prioritize multiple requests and handle them in an efficient, timely manner
Ability to understand and abide by federal and college guidelines regarding student confidentiality requirements
Excellent listening skills
Computer experience in Microsoft Office (Outlook, Word, Excel), databases, spreadsheets
Problem Solving
Intuitively able to reason, analyze information and events, and apply judgment in order to solve problems of both a routine and complex nature
Physical and Sensory Abilities
Occasionally required to travel to local and campus locations
Frequently required to sit for extended periods to perform deskwork or type on a keyboard
Regularly required to hear and speak in order to effectively communicate orally
Occasionally required to stand, walk, and climb stairs to move about the building
Handle materials, reach overhead, kneel or stoop in order to conduct business
Regularly lift 10 or fewer pounds
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