Service BDC Representative Job at Gordie Boucher Ford of Kenosha, Inc, Bristol, WI

RkFqK0gzdVp5eEZEMjBoTS9wQlV0aU9DOXc9PQ==
  • Gordie Boucher Ford of Kenosha, Inc
  • Bristol, WI

Job Description

Full job description Gordie Boucher Ford of Kenosha is looking to hire a Service BDC Representative POSITION: Gordie Boucher Ford of Kenosha is actively looking to hire a Service BDC Representative for their busy, fast-growing service department. Job responsibilities include:

  • Receive and schedule incoming calls for service appointments.
  • Maintain the service appointment scheduling calendar while coordinating with Service Advisors and the Parts / Rental Department.
  • Answer customer inquiries via chat, email, and phone.
  • Follow up on customer declined services; schedule follow-up appointments for services not performed.
  • Proactively contact existing customers to set up required service and/ or recall appointments.
  • Follow up with customers on all ordered or back-ordered parts while scheduling for receiving.
REQUIREMENTS: All candidates must manifest the highest level of customer service. Must have strong communication skills and be comfortable working in a fast-paced environment. Must have a basic working knowledge of Windows Office, along with the ability to learn vender programs/portals quickly and efficiently. All candidates must be 18, with a valid driver’s license and an excellent driving record. Must be responsible, dedicated to arriving on time, hard-working, and have the ability to multi-task. Drug testing required. This is an entry-level position. No prior car / dealership experience is required. Willing to train the right candidate. WISCONSIN’S LARGEST: Boucher has consistently moved up in rank on Automotive News’ annual list of Top 100 Largest Dealership Groups year after year. The Boucher Group is now ranked among the Top 75 Dealership Groups in the nation! WORKPLACE: The Boucher Group has been a mainstay in The Milwaukee Journal Sentinel's Top 100 Work Places for the past 9 years. We have earned an A+ rating from the Better Business Bureau. BENEFITS: We offer a strong benefits package including paid vacation, health insurance, dental insurance, vision insurance, 401k with employer match, etc. FAMILY OWNED & OPERATED: Since our start in 1977, The Boucher Group has been and always will be a family-owned & operated business. COMMUNITY: Our organization prides itself on what we give back to the community. We are actively involved with several charities/not-for-profit organizations including but not limited to; Muscular Dystrophy Association, La Causa, Johnetta Borum, JDRF, Vince Lombardi Charitable Funds, Bobbi-Nick Voss Charitable Funds, I Back Jack, Disabled Veterans, Fisher House, and several more.

Job Tags

Full time

Similar Jobs

Confidential

Analyst, Corporate Finance M&A Job at Confidential

 ...Capital Markets & Advisory | Corporate Finance M&A | Analyst | New York About ING : In Americas, INGs Wholesale Banking division offers a broad range of innovative financial products and services to domestic and international corporate and institutional clients... 

JND

B2B Digital Marketing Manager (16760-2) Job at JND

 ...~401(k)~ Paid Time Off ~ H1B/Green Card Sponsorship for qualified employee ~ Hands-on experience at global industry leader Samsung Compensation $45-47/hr Top Skills Website Management CRM/ Email Writing Key Responsibilities: Optimize... 

Daily Grill

Anfitrión Job at Daily Grill

 ...ejecute pedidos para llevar cuando sea necesario Requisitos del trabajo: Debe tener una disponibilidad abierta, incluidos fines de...  ...los das. El desayuno y el brunch de fin de semana estn disponibles en algunos lugares. Los miembros de nuestro equipo ofrecen... 

Travelers

Property Associate Claim Representative Job at Travelers

 ...This position is based remotely with work at residential and commercial locations with a combination of mobile work, work from your primary...  ...and professional communication to customers, claimants, and internal stakeholders. Maintain accurate records of claim activity... 

Aveanna Healthcare

Speech Language Pathology Assistant (SLPA) - Outpatient Job at Aveanna Healthcare

 ...Spanish Bilingual Speech Language PathologistAssistantSLPAClinic Aveannashighly skilled pediatric therapy teamprovidesourpatientsa full range of care to help them make the most of their care or recovery. We offerour industry-leading pediatric therapy for...