Job Description

FINEOSis a global market leader in core insurance technology for Disability, Life, Accident and Health.  We help our customers care for the people they serve through the delivery of superior insurance technology. Our Mission is to be the 'global market leader of group and individual insurance technology on a single software platform'. FINEOS people are customer-centric, team players and high achievers. Our environment is built on trust and collaboration, where we challenge positively, innovate and collaborate to deliver great results.

Summary
The Technical Consultant will be expected to participate in the product implementation, analyses custom components all the way through to handover. This role requires an aptitude for considering the bigger picture, the knowledge to consider all options, and the innovation to select the best solution. In addition, have the determination to take the solution to completion, while maintaining a focus on delivering quality and value to the customer. The Technical Consultant must be able to work within the wider implementation team and the customer. This role needs to have the ability to reduce customization and promote improvements into product and to the overall FINEOS delivery process.

 
Responsibilities (Other duties may be assigned.)
•    Participate in requirements elicitation, analyses and design, driving solution implementation and carry through to the handover of major custom components to the FINEOS Support team
Provide input to the selection of the appropriate technologies and solution patterns (integrations, microservices/webhooks, pipelines, security, cloud, etc.) for the solution

•    Produce quality technical documentation to support the design and development process
•    Manage the development of individual solution components within a project
•    Contribute in the creation and review of estimates around technical aspects of the solution
•    Ensure all aspects of good design and construction are delivered, including:
•    Performance, scalability, and security
•    Modularity, interoperability, and upgradability
•    Collaborate with peers within the client organisation to ensure a successful delivery
•    Work closely with Solution Architects and Business Consultants for direction and compliance
•    Identify and capture areas for improvement/innovation for subsequent technical consultancy service transformation
•    Responsible for the deployment of FINEOS solutions in-house and onsite
•    Troubleshoot FINEOS solutions onsite
•    Develop an understanding and knowledge of insurance and our customers
•    Constant learning of new features of out-of-box FINEOS product, reduce customization and promote improvements into product

 
Education and/or Experience
•    Bachelor’s or Master’s degree in Computer Science, Management Information Systems
•    5+ years working in a comparable consultancy position
•    Engineering, Mathematics/ Statistics/ Sciences (or related) disciplines
•    Willingness to take ownership of significant elements of an overall solution
•    Experience of working remotely in a vendor environment on client sites
•    Experience working within the LA&H insurance sector a distinct advantage

Proficiency in using AI tools to enhance work processes and support informed decision-making is essential, with strict adherence to the organisation’s security, data protection, and ethical use policies.

 

 
Knowledge, Skills and Abilities
•    An ability to be well organized, flexible, proactive and detail orientated
•    Capability to lead both internal and client teams
•    Full project life cycle exposure
•    Strong analysis, design & solutioning skills
•    Excellent planning and tracking skills within dynamic Agile/Scrum environment
•    Ability of understanding and manipulating the data model at a database level
•    Excellent documentation and presentation skills
•    Positive and supportive team player
•    Ability to mentor for Junior Technical Consultants
•    Strong communication skills and proven ability to deliver without direct supervision
•    Strong negotiation and scope management skills
•    Capable of working under pressure
•    Strong problem-solving skills of complex technical
•    

 
Technical Skills
•    Advanced knowledge of specific technologies:
o    Java, including JEE technologies such as JSP, nodeJS, REACT
•    Application servers: JBOSS, Websphere, Tomcat
•    Databases: Oracle, SQL Server
•    Cloud - AWS, AWS Codebuild, Codepipeline, API Gateway
•    Development Tools: Gradle, Eclipse, JUnit, Git, Subversion
•    Proven experience of using integration technologies such as SOA, Web API standards, SOAP and REST

 
Language Skills
•    Ability to speak the English language proficiently, both verbally and in writing.

 
Travel Requirements
This position requires up to 25% travel. International travel not required.

 
Work Environment 
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

 
•    Employee works primarily in a home office environment.
•    The home office must be a well-defined work area, separate from normal domestic activity and complete with all essential technology including, but not limited to; separate phone, scanner, printer, computer, etc. as required in order to effectively perform their duties.

 
Work Requirements 
•    Compliance with all relevant FINEOS Global policies and procedures related to Quality, Security, Safety, Business Continuity, and Environmental systems. 
•    Travel and fieldwork, including international travel may be required. Therefore, employee must possess, or be able to acquire a valid passport. 
•    Must be legally eligible to work in the country in which you are hired.    

Salary range - $110 - 125

FINEOS is an equal opportunity employer. We are committed to a diverse workplace and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please contact us at [email protected]

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