Job Description

Responsibilities:

• Design develop and enhance Salesforce Financial Services Cloud solutions using Apex Lightning Web Components (LWC) Flow and declarative tools to support business initiatives.
• Translate business requirements into scalable Salesforce FSC data models including household person accounts financial accounts interactions and life events.
• Contribute technical expertise to requirements analysis solution design and architectural decisions to ensure alignment with Salesforce best practices.
• Configure and extend FSC features such as Actionable Segmentation Relationship Maps Interaction Summaries and Business Rules Engine.
• Perform unit testing system testing and support UAT to ensure high-quality low-risk deployments.
• Participate in release planning CI/CD pipelines and post-release support activities to ensure stable production operations.
• Provide Level 2/3 application support and troubleshooting to minimize the impact of Salesforce-related incidents.
• Ensure compliance with enterprise security standards Salesforce security model (profiles permission sets sharing rules) and data governance requirements.
• Produce technical documentation including solution designs integration mappings and configuration artifacts.
• Balance multiple work streams and priorities while meeting delivery timelines and quality expectations.
• Act as a technical consultant and mentor to junior developers and configuration specialists.
• Follow company and departmental change control release management and operational procedures for all Salesforce changes.
• Other Job duties as assigned.

Key Relationships

• Manager: Escalate issues provide status updates and receive guidance and direction.
• Development & Delivery Team: Collaborate with developers QA architects and DevOps teams; provide technical guidance and peer reviews.
• Business Stakeholders & Product Owners: Partner to understand business needs and deliver Salesforce FSC solutions that support strategic objectives.
• Vendors/Third Parties: Coordinate on integrations managed packages and platform capabilities.

Equivalent combination of education and experience is considered.

• Bachelors Degree in a related field.
• Minimum of three (3) years experience in Applications Development / IT Delivery Pipelines.
• Bachelors degree in Computer Science Information Systems or a related field.
• Minimum of three (3) years of experience in application development and IT delivery.
• Minimum of three (3) years of hands-on Salesforce development experience.
• Knowledge of the major peripheral systems that work in conjunction with assigned applications.
• Experience delivering Salesforce solutions in financial services domains such as banking lending deposits or wealth management.
• Experience with Salesforce Apex Lightning Web Components.
• Experience with Salesforce Flows and declarative automation.
• Experience using A.I. tools preferred.

Preferred Qualifications:

• Five (5) years of overall IT experience.
• Strong proficiency in:
• Salesforce Apex Lightning Web Components (LWC) Aura SOQL/SOSL
• Salesforce Flows and declarative automation
• Experience with Salesforce Financial Services Cloud data model and features.
• Integration experience using REST/SOAP APIs OAuth and middleware tools.
• CI/CD experience using Git-based repositories and Salesforce DevOps tools.
• Knowledge of cloud platforms (AWS Azure or GCP) and enterprise integration patterns.
• Experience supporting high-availability high-transaction-volume applications.

Familiarity with Agile / Scrum delivery methodologies.

Company is building out & launching a novel loyalty program that involves tiered experiences & benefits for members to incentivize different actions

• Includes:
  • Member dashboards (points rewards benefits)
  • Tiered experience (different visuals for different customer levels)
• Working alongside a UX/design team (designs already completed in Figma)

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