PM Shuttle Driver-IHG Army Hotels-San Antonio,TX Job at IHG Hotels & Resorts, San Antonio, TX

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  • IHG Hotels & Resorts
  • San Antonio, TX

Job Description

Job Overview:

Drive hotel van or designated vehicles to and from guest destinations in a safe and courteous manner.

Duties and Responsibilities:
  • Respond to all guest requests for shuttle service in a prompt and courteous manner; assist guests with luggage while boarding and off-loading the vehicle.
  • Operate vehicle in accordance with state laws; observe all airport rules pertaining to shuttle vehicles.
  • Explain and promote hotel facilities, outlets and services to guest and provide information to guests regarding local attractions and activities.
  • Perform daily inspection of vehicles; takes necessary action to correct deficiencies or unsafe conditions; keep vehicle clean and neat at all times.
  • Respond to guest requests and complaints, in a prompt and professional manner. Inform supervisor of major problems, complaints, disturbances or dissatisfied guests.
  • Promote teamwork and quality service through daily communications and coordination with other departments.
  • May regularly inspect and clear hotel entrance and surrounding areas of litter and debris.
  • May assist with other duties as assigned
Qualifications and Requirements:

High School diploma or equivalent, should be at least 21 years of age. Should have a minimum of three years driving experience. Must speak fluent English. Other languages preferred. Valid driver's license required.

This job requires ability to perform the following:
  • Carrying, pushing, or lifting items weighing up to 100 pounds
  • Driving to and from guest destinations
  • Handling objects such as luggage
  • Bending, stooping, kneeling
Other:
  • Communication skills are utilized a significant amount of time when interacting with clients, guests and employees.
  • Reading and writing abilities are utilized often when completing departmental records/logs, reading road signs, etc.
  • May be required to work nights, weekends, and/or holidays.
  • Pay Rate: $15.00 to 21.99
Work Area: Hotel Entrance, Lobby Area

Job Tags

Full time, Local area, Night shift, Weekend work

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