Job Description

At Commence, we’re the start of a new age of data-centric transformation, elevating health outcomes and powering better, more efficient process to program and patient health. We combine quality data-driven solutions that fuel answers, technology that advances performance, and clinical expertise that builds trust to create a more efficient path to quality care.

With human-centered, healthcare-relevant, and value-based solutions, we create new possibilities with data. We provide proof beyond the concept and performance beyond the scope with a focus on efficiencies that transform the lives of those we serve. With a culture driven by purpose, straightforward communication and clinical domain expertise, Commence cuts straight to better care.

We are seeking a Health Information Representative to ignite a new era of impactful health outcomes with data that drives answers, technology that advances performance, and expertise that builds trust. Under general supervision, the Health Information Representative will scan and upload medical records for client’s digital access. Will also be responsible for indexing metadata and ensuring scanned documents are legible and routed to correct department.

Essential Duties and Responsibilities

• Sort mail to make sure it is in the appropriate department based on assigned Post Office boxes.
• Prep mail by removing staples, taping tears, making sure pages are flat, straight and easy to scan.
• Index patient or provider social security numbers and other appropriate metadata.
• Scan and upload medical records and enrollment packets into DOMA’s digital archiving system for quick viewing and retrieval by the client.
• Select correct drop-down options to ensure patient documentation is routed to the correct department.
• Perform quality checks to be sure information is indexed correctly.
• Must maintain confidentiality at all times due to possible exposure to PHI & PII.

Qualifications

• High school diploma or GED
• 1-2 years’ experience working with medical records
• Proficiency in Microsoft applications such as: Outlook, Word, and Excel
• Ability to meet and/or exceed standards in accuracy and productivity
• Strong Time Management Skills

Additional Requirements

• Attention to detail and data entry accuracy is essential.
• Must keep patient information confidential.
• Must be able to obtain and maintain security clearance.

Work Environment/Physical Demands

This position is in an office environment, there is a moderate noise level due to general office noise. This is a mostly sedentary position with occasional walking, lifting and reaching. Candidates must be able to sit, read, work on a computer, and watch a computer screen for long periods of time with or without reasonable accommodation. Frequent use of hands/fingers across keyboard or mouse or handling other objects. Occasionally required to stand; walk; reach with hands and arms; climb or balance and stoop, kneel, crouch, or crawl.

Commence is an equal employment opportunity / affirmative action employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All personnel processes are merit-based and applied without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, marital status, age, disability, national or ethnic origin, military and veteran status or any other characteristic protected by applicable law. Commence believes that diversity and inclusion among our teammates is critical to our success, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool.

If you require a reasonable accommodation to participate in the application process due to a disability, please contact Human Resources at (757) 306-4920 or [email protected]. Please note that unless you are requesting accommodation, all applications must be submitted through our online application system.

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