Job Description

Join a dynamic team dedicated to supporting critical infrastructure through reliable power solutions. As an Electrical Technician II, Connected Services, you will play a key role in the installation, maintenance, and servicing of battery systems for Uninterruptible Power Supply (UPS) systems. This position offers hands-on experience with advanced battery technologies and the opportunity to work in a collaborative environment that values safety, professional growth, and customer satisfaction. If you are looking to expand your technical skills and contribute to essential services, this is an excellent opportunity.

Responsibilities

• Assist with battery replacements and new installations for UPS systems.
• Support preventative and scheduled maintenance of battery systems with minimal disruption to customers.
• Maintain a clean and organized job site during all phases of work.
• Follow operational, maintenance, and emergency procedures to ensure safety and compliance.
• Interact professionally with internal teams and external customers to address service needs.
• Utilize hand tools and general maintenance equipment effectively and safely.
• Assist with tasks in other service divisions, such as Switch Gear, Operations, and HVAC, as needed.
• Work from schematic diagrams, sketches, and verbal instructions to complete assignments.
• Learn and apply procedures for disconnecting and connecting sealed batteries, building battery racks, and installing batteries in critical spaces.
• Collect and enter test readings and maintenance data using a laptop for reporting purposes.
• Gain experience in preventive maintenance, troubleshooting, and emergency repairs on DC battery systems with increasing independence.
• Contribute to warehouse operations as required.
• Travel approximately 30% or more to customer sites as part of service delivery.
• Perform other duties as assigned by Services Management.

Qualifications

• High school diploma or equivalent.
• Basic understanding of AC/DC theory, electronic components, and circuitry, or willingness to learn.
• Ability to safely operate department equipment and use hand tools.
• Familiarity with or willingness to learn the use of digital multimeters, amp clamps, and battery testing equipment.
• Understanding of or willingness to learn proper use of isolation devices, Arc-Flash suits, and PPE.
• Ability to work from diagrams, sketches, and verbal instructions.
• Strong attention to detail and commitment to safety procedures.
• Effective communication and teamwork skills.
• Regular and reliable attendance.
• Must be a U.S. citizen.

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