Job Description

***The location for this position is virtual/remote***

Exceptional Hospitality Starts with You

Part of the Americas Hilton Worldwide Sales Luxury Team with a specialty in luxury sales that ensures Hilton Luxury Brand owners and operators receive the combined benefits of Luxury expertise, access, competence, and experience. As the Sales Director, Luxury Business Development, you will oversee the overall strategy to develop new accounts and business opportunities for our growing portfolio of Hilton Luxury Brand properties. You will leverage your luxury sales expertise to identify and analyze unmanaged accounts for luxury revenue potential, solicit and convert new business opportunities in collaboration with our Hilton Luxury Brand properties. On the Luxury Hilton Worldwide Sales team reporting to the Managing Director of Luxury Sales - Americas, you will focus on driving revenue and maximizing sales performance to support the growth of our Hilton Luxury Brand properties.

What you'll do during a typical day:

• Identify new luxury group customers and generate business opportunities from un-managed Hilton accounts including all market segments, end-users and potential third-party partners.
• Qualify potential customers through 3rd party resources, solicitation efforts, social media, industry events and email.
• Manage leads through the sales pipeline from unmanaged accounts in collaboration with luxury property sales teams to maximize conversion.
• Develop and implement business development strategies to achieve growth and organizational goals.
• Develop new hotel customer engagement events targeting unmanaged accounts with qualified luxury group revenue opportunity.
• Attend new networking events and trade shows to build relationships and generate leads from unmanaged accounts.
• Lead our Hilton Luxury Brand Education series targeting new customers.
• Organize high-touch personalized FAM trips focused on new business accounts.
• Attract new customers via elevated Brand Messaging and Communications via social channels use luxury-focused content via Sprinklr.
• Utilize Salesforce to manage customer connections and results. Document sales activity through sales opportunity and call reports.
• Conduct comprehensive market research to identify potential clients and emerging luxury market trends.

How you'll collaborate with others:

• Clients - Engage to connect with decision makers and qualify potential for Hilton Luxury Brand business opportunities.
• Colleagues - Collaborate with Hilton Worldwide Sales and partners to provide total client solutions demonstrating a "One-Team" commercial culture while living the Heart of Hilton.
• Partner with the Sales Performance Management and HWS Business Development team to agree on the parameters of graduating accounts from unmanaged to managed luxury-centric or vertical accounts.
• Partner with hotels to ensure full alignment, shared competitive sales intelligence, and active engagement.
• Support our customers and hotels in the sales process, industry visibility and education, and participation in Hilton meetings and conferences.

What It Takes to Make the Stay

You have these minimum qualifications:

• Five (5) years of professional experience in upper upscale and/or Luxury Group Sales, either on-property or above property sales
• Three (3) years of new business account development experience
• In-depth knowledge of the Hospitality Travel industry
• Experience collaborating with teams on accounts
• Proficiency in Word and Excel (can understand and maintain spreadsheets)
• Travel up to 35-40% (including working outside of traditional working hours)

It would be useful if you have:

• BA/BS bachelor's degree
• Ten (10) years of global luxury hospitality sales experience

How We'll Help You Thrive

At Hilton, the hospitality we're known for doesn't end with our guests. We proudly invest in our Team Members' wellbeing, supporting you through all of life's moments. When you join Hilton, our exceptional care extends to you with unmatched perks and benefits, including*:

• Incredible travel perks – Enjoy 110 nights of deeply discounted travel, with room rates as low as $40/night at our world-class hotels through our Go Hilton travel program
• Own a piece of Hilton – Through our employee stock purchase program (ESPP), you can invest in Hilton shares at a 15% discount to help build your financial future
• Paid parental leave – Because family matters. We offer paid leave for eligible Team Members, including partners and adoptive parents
• Personalized caregiving support – Access dedicated caregiving concierge services to help navigate caregiving for yourself and your loved ones
• Crisis concierge – In times of loss, our Crisis Concierge offers a single, compassionate point of contact for both practical support and emotional care
• Mental health resources – Your wellbeing comes first. Eligible Team Members can access free counseling and support through our best-in-class Employee Assistance Program (EAP)
• Generous paid time off (PTO) – Recharge, relax, and take time for what matters most
• Health & welfare benefits – From checkups to dental cleanings to new glasses, we offer a variety of health plans that keep you and your family covered
• Financial security for your future – Our retirement plans make it easier to save for what's next

*Benefits availability may vary depending on Team Member's location as well as terms and conditions of employment and are subject to the terms and conditions of each specific program/plan.

Join an Award-Winning Workplace Culture

At Hilton, we don't just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible.

As a global leader in hospitality, we've welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.

Our award-winning culture has earned us repeated recognition on the World's Best Workplaces list by Great Place to Work and Fortune . With our suite of world-class brands , and a company-wide commitment to providing the best stay for every guest, we're setting new standards for the future of travel.

Whether you're starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.

Curious about life at Hilton? Explore our Careers Blog to see why we're more than a great place to stay—we're a great place to work.

Hilton offers its eligible team members a comprehensive benefits package to support their mental and physical well-being, so they can Thrive personally and professionally. The pay range for this role is $110,000 – $175,000 and is determined based on applicable and specialized experience and location. Subject to plan terms and conditions, you will be eligible to participate in the Hilton Sales Incentive Plan (SIP), and the Company's long-term incentive plan, consistent with other team members at the same level and/or position within the Company.  #LI-REMOTE

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