Job Description

At Quality Home Health & Hospice, we understand the demands of the home health care profession and are committed to creating a supportive and balanced work environment for our team. We are dedicated to providing a positive work environment to ensure our employees feel valued, supported, and energized in their work.

• Competitive pay with healthcare, dental, and vision, packages available to full-time team members.
• Support of work/life balance through paid time off and holiday pay for full-time team members.
• Sick pay accrual for all team members.
• HRA - Employer funded contribution towards health expenses for full time employees.
• 401K After 1 Year of Employment with percentage- based company match.
• Life Insurance.
• Professional team with a family atmosphere where your voice is heard!

Director of Nursing – Home Health & Hospice

Position Overview:

The Director of Nursing (DON) is a senior clinical leader responsible for overseeing all nursing and clinical operations within the Home Health and Hospice programs. This role ensures the delivery of high‑quality, patient‑centered care while maintaining regulatory compliance, operational efficiency, and strong interdisciplinary collaboration. The DON provides strategic leadership, fosters a culture of clinical excellence, and supports the organization’s mission to provide exceptional care to patients and families in their homes and communities.

Key Responsibilities:

Clinical Leadership & Oversight:

• Provide overall direction for Home Health and Hospice clinical operations, ensuring compliant, compassionate, and high‑quality patient care.
• Maintain deep knowledge of applicable federal, state, and local regulations (CMS, Medicare Conditions of Participation, state licensing, OSHA, etc.).
• Develop, update, and enforce clinical policies, standards, and best practices.
• Lead quality assurance and performance improvement (QAPI) initiatives, using data to improve outcomes and patient satisfaction.

Staff Management & Development:

• Recruit, train, supervise, and mentor clinical staff including RNs, LPNs, CNAs, therapists, social workers, and other care team members.
• Conduct performance evaluations, establish development plans, and promote a culture of accountability, growth, and teamwork.
• Oversee nurse scheduling, competency assessments, and clinical orientation programs.
• Ensure adequate staffing levels to meet patient needs and regulatory requirements.

Operational & Administrative Leadership:

• Oversee daily clinical workflows including onboarding, admissions, care planning, documentation, and discharge processes.
• Collaborate with executive leadership to create and manage budgets, staffing plans, and resource allocation.
• Ensure accurate and timely documentation in accordance with regulatory standards and company expectations.
• Partner with billing and compliance teams to support clean claims, audit readiness, and accurate documentation.

Patient Care & Case Management:

• Oversee development and execution of individualized care plans.
• Act as clinical resource and escalation point for complex cases, patient or family concerns, and critical decision making.
• Ensure smooth coordination between interdisciplinary teams including physicians, therapists, aides, chaplains, and social workers.
• Promote continuity of care across Home Health and Hospice services.

Regulatory Compliance & Accreditation:

• Ensure full compliance with CMS, state licensing bodies, accreditation agencies (e.g., CHAP, Joint Commission), and all governing regulations.
• Lead preparation and response for surveys, audits, and inspections.
• Identify risk areas and implement corrective actions proactively.

Quality, Safety & Performance Improvement:

• Develop and monitor clinical quality metrics, including hospitalization rates, patient satisfaction, timeliness of visits, clinical outcomes, and care transitions.
• Lead QAPI meetings, root‑cause analyses, and improvement plans.
• Promote patient and staff safety initiatives and evidence‑based practices.

Strategic Leadership & Collaboration:

• Collaborate with executives to shape clinical strategy and support organizational growth.
• Build strong partnerships with physicians, hospitals, long‑term care facilities, community partners, and referral sources.
• Support expansion of services, new clinical programs, and community outreach initiatives.

Qualifications:

• Active Registered Nurse (RN) license in good standing.
• Bachelor’s degree in Nursing required; Master’s degree (MSN, MHA, or related field) preferred.
• Minimum 5+ years of progressive nursing leadership experience, preferably in Home Health and/or Hospice.
• Strong knowledge of Medicare Conditions of Participation, state regulations, and industry best practices.
• Demonstrated success in managing teams, improving quality outcomes, and leading organizational change.
• Exceptional communication, leadership, critical‑thinking, and problem‑solving skills.
• Proficiency with EMRs/EHRs used in post‑acute care (e.g., Homecare Homebase, MatrixCare, WellSky).

Key Competencies:

• Patient‑centered leadership.
• Regulatory expertise.
• Clinical judgment & critical thinking.
• Staff development & coaching.
• Collaboration & interdisciplinary communication.
• Quality improvement & data‑driven decision making.
• Time management & organizational skills.
• Crisis management & conflict resolution.

Quality Home Health, Hospice and Palliative Care is a licensed, Medicare Certified Home Health, Hospice and Palliative Agency. We are committed to providing the highest quality of health care by professional and caring personnel to our patients in the privacy of their own home. We strive to be the Home Health, Hospice and Palliative provider of choice in Utah. We offer the following services under the direction and supervision of a physician or nurse practitioner for all lines of business: Skilled Nursing, Physical Therapy, Occupational Therapy, Speech Therapy, Medical Social Worker, Home Health aide, primary care and palliative services.

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